ProfessionalismExhale Massage maintains a professional environment and reserves the right to terminate a session in the event of a client’s inappropriate behavior and payment for appointed service will be rendered in full. Therapeutic massage is strictly non-sexual.
Modesty of our clients is always protected. Exhale Massage creates a very safe environment and gives attention to proper draping. ConfidentialityClient information is kept strictly confidential. Your personal information will not be shared with outside parties except when subpoenaed by a court of law.
Treatment times
Sessions begin and end at scheduled times. If you arrive late, it may not be possible to extend your treatment; it might run into the next client’s session. I do build in a time for NEW client intake forms and continuing client conversation updates.
Gift CardsGift cards are not redeemable for cash or returnable BUT they are transferable to a loved one. For more information and to purchase click- Pricing/Gifts
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CancellationTo make session times available for all clients, please give 24 hour notice for cancelled appointments. Appointments canceled or rescheduled with less notice are subject to a fee equal to 50% of the scheduled service cost. I charge full price for a no show, no call.
However, special circumstances will be considered. Massage for clients under 18 years
Any client under the age of 18 must have written/signed permission by a parent or legal guardian prior to receiving massage. I have the release forms.
Payment & secure shopping
Cash, Checks & credit/debit cards are accepted at time of service in the studio. Secure online gift card purchases are processed through PayPal. You do not need to have a PayPal account to make an online gift card purchase.
Insurance claimsExhale Massage does not handle insurance forms, but will be glad to give you a receipt for you to submit to your insurance company for possible reimbursement. You are welcome to use your health saving account (HSA).
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