ProfessionalismExhale Massage maintains a professional environment and reserves the right to terminate a session in the event of a client’s inappropriate behavior and payment for appointed service will be rendered in full. Therapeutic massage is strictly non-sexual.
Modesty of our clients is always protected. Exhale Massage creates a very safe environment and gives attention to proper draping. ConfidentialityClient information is kept strictly confidential. Your personal information will not be shared with outside parties except when subpoenaed by a court of law.
Treatment timesSessions begin and end at scheduled times. If you arrive late, it may not be possible to extend your treatment; it might run into the next client’s session.
Insurance claims
Exhale Massage does not handle insurance forms, but will be glad to give you a receipt for you to submit to your insurance company for possible reimbursement. You are welcome to use your health saving account (HSA).
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Cancellations
A late cancellation or missed visit leaves a hole in the therapist's day that could have been filled by another client. As such, I require 24 hours notice prior to your scheduled session. Clients who provide less than 24 hours notice will be charged a cancellation fee of $50 for an hour session and $70 for a 90-minute session.
However, special circumstances will be considered. No Shows
No attempt to notify will incur the full amount of the service via the credit card on file.
Massage for clients under 18 yearsAny client under the age of 18 must have written/signed permission by a parent or legal guardian prior to receiving massage. I have the release forms.
Payment & secure shoppingChecks, credit/debit cards, Zelle, Venmo & cash are accepted at time of service in the studio.
Gift CardsGift card are non refundable but transferable. If you can't use it pass it on to a friend. Please try to use within 2 years.
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