ProfessionalismExhale Massage maintains a professional environment and reserves the right to terminate a session in the event of a client’s inappropriate behavior and payment for appointed service will be rendered in full. Therapeutic massage is strictly non-sexual.
Modesty of our clients is always protected. Exhale Massage creates a very safe environment and gives attention to proper draping. ConfidentialityClient information is kept strictly confidential. Your personal information will not be shared with outside parties except when subpoenaed by a court of law.
Treatment timesSessions begin and end at scheduled times. If you arrive late, it may not be possible to extend your treatment; it might run into the next client’s session. Please arrive at least 5 minutes early if a first-time client
Gift CardsGift cards are not redeemable for cash or returnable BUT they are transferable to a loved one. For more information and to purchase click- Pricing/Gifts
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Cancellation
To make session times available for all clients, please give 24 hour notice for cancelled appointments. Appointments canceled or rescheduled with less notice are subject to a fee equal to 50% of the scheduled service cost. I charge full price for a no show, no call.
However, special circumstances will be considered. Massage for clients under 18 yearsAny client under the age of 18 must have written/signed permission by a parent or legal guardian prior to receiving massage. I have the release forms.
Payment & secure shoppingCash, Checks & credit/debit cards are accepted at time of service in the studio. Secure online gift card purchases through Square Up.
Insurance claimsExhale Massage does not handle insurance forms, but will be glad to give you a receipt for you to submit to your insurance company for possible reimbursement. You are welcome to use your health saving account (HSA).
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